There are a number of free and paid third party Linux drivers one can search for. Typically the drives are WD Red hard drives.īecause the My Cloud hard drive is formatted for Linux one will need to use either Linux, a Linux boot disk/USB flash drive, or a Linux driver if using Windows otherwise one will be unable to read the hard drive contents when that drive is connected to the Windows computer. One can use the hard drive in another NAS (may loose any data on the drive however), or it can be used as a spare hard drive in a desktop computer. it is a standard 3.5 inch SATA desktop hard drive that one can attach to a USB to SATA adapter (or docking station) or to a spare SATA port. The single bay/single drive My Cloud hard drive can be extracted (commonly called “shucking”) from the enclosure. Note that the directions for unbricking a first gen single bay My cloud (v4.x firmware) is different than the directions for the second generation single bay My Cloud (v2.x firmware). There are plenty of discussions on how to restore the firmware to a existing My Cloud hard drive or to a new hard drive that one can then install into the single bay/single drive My cloud enclosure. Use the forum search feature (magnifying glass icon upper right) and search for “unbrick”. ~ Lastly, I can’t seem to find the correct URL to see what has successfulyl backed up to the cloud, so I’m a bit stuffed there as well. ~ If I default the board, is this going to loose access to the drive or files?! That’s the bit I’m most scared of Is there a way to get into the drive via SSH direct to a PC with crossover cable? I guess I need to default the board and then lookup it’s default IP? ~ I’m no good with Linux, but used to SSH with other network equipment I install. ~ Has anyone managed to get their board varifed and/or fixed? If it’s just the network adapter, can a replacement board give access? ~ Will the drive work in any generic NAS controller or does it need to be this board? We’ve varified and tried the ethernet cables and ports on the switch so it’s a device problem. During this time, the Network port flashes for about 1min then goes out and stays out… It flashes fast blue for 2 - 3 min then goes solid red. So we have a 4TB My CLoud Drive from 2015 and it’s gone solid red. We hope you enjoy shopping at PromiseShop.Similar issue and I’ve tried to digest as much as I can before asking for help. Thank you once again for your loyal support. We reserve the ultimate right to fulfill our order in the case of contingency. We do not accept returns of refurbished products for credit or refund.ĥ. Products that are verified as defective can be returned for REPLACEMENT ONLY. The refund will be paid back through PayPal.ĪLL refurbished product sales are FINAL. You may apply the refund via however if the purchase price is less than USD 150, you are responsible for the shipping cost when you return the item to PROMISE warehouse after PROMISE checks the item to confirm the complaint is valid, PROMISE will refund your purchase within 5 – 10 working days. And the shipping label to be offered for returning item with purchase price over US 150. If you are not satisfied with PROMISE product, you may return it within 14 days for a full refund for purchase price over USD 150, pending validation.
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